Managed Services Provider (MSP)
Whether it is to share files with remote workers, have Microsoft 365 (which was called Office 365), move your servers to the cloud on Azure or manage cost effective access to specialist systems (such as CAD or accounting tools) the cloud has many opportunities.
But you need a partner (called a Managed Service Provider or Cloud Service Provider) who can understand how to get what you need from the cloud and make your IT work best, whilst keeping you secure with the required ease of access, and taking into account your Internet speeds and the costs of using the cloud.
All companies circumstances are different, and we offer a flexible approach to managing your IT.
But you need a partner (called a Managed Service Provider or Cloud Service Provider) who can understand how to get what you need from the cloud and make your IT work best, whilst keeping you secure with the required ease of access, and taking into account your Internet speeds and the costs of using the cloud.
All companies circumstances are different, and we offer a flexible approach to managing your IT.
Microsoft 365 (formerly called Office 365) is a way of always having the latest versions of Microsoft Office by paying a subscription. You get all the familiar Office applications (Word, Excel, PowerPoint, Outlook etc) as well as other newer productivity services that are enabled over the Internet (cloud services). Microsoft 365 includes plans for use at home and for business.
Microsoft 365 plans for business include services such as Teams (previously called Skype for Business) web conferencing and Exchange Online hosted email, and additional online storage with OneDrive for Business.
Microsoft 365 plans for business include services such as Teams (previously called Skype for Business) web conferencing and Exchange Online hosted email, and additional online storage with OneDrive for Business.
Exchange Email
Microsoft Exchange email provides a full synchronised service that can be accessed from anywhere you have an internet connection. Your email account can be added to multiple devices and you will see the exact same copy of all mailbox items across all your devices. Exchange also synchronises your calendar and contacts so that you can see them whenever you want. All of these services can be accessed from the Web Portal, should you not have access to any of your devices.
Microsoft Exchange email provides a full synchronised service that can be accessed from anywhere you have an internet connection. Your email account can be added to multiple devices and you will see the exact same copy of all mailbox items across all your devices. Exchange also synchronises your calendar and contacts so that you can see them whenever you want. All of these services can be accessed from the Web Portal, should you not have access to any of your devices.
Applications
Most Microsoft 365 plans also include the desktop version of the latest Office applications, which you can install across multiple computers and devices. The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access are available on PC only).
You can install the apps on PCs, Macs, Android tablets, Android phones, iPad, and iPhone. With an active Microsoft 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.
Most Microsoft 365 plans also include the desktop version of the latest Office applications, which you can install across multiple computers and devices. The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access are available on PC only).
You can install the apps on PCs, Macs, Android tablets, Android phones, iPad, and iPhone. With an active Microsoft 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.
Backup Solutions
At iTEXS we understand how important your data is to your business, so we take data backups very seriously. We offer a wide range of backup solutions that can be tailored to your business, from covering individual 365 accounts to complete data sets and servers.
As part of this service, we offer backup monitoring and feedback to our clients. If your backup stops working, we will let you know and will start working on a solution. We also undertake a test and restore regime to make sure your backups are working and there is a working process to retrieve your data.
Our favourite solutions are Solarwinds Offsite Backup for servers and Dropsuite for individual Microsoft 365 accounts, these allow us to store encrypted backups in the cloud, creating greater redundancy against local disaster and ransomware. We also offer this solution with a Local Speed Vault; a backup USB drive attached to your device that allows for faster data recovery.
As part of this service, we offer backup monitoring and feedback to our clients. If your backup stops working, we will let you know and will start working on a solution. We also undertake a test and restore regime to make sure your backups are working and there is a working process to retrieve your data.
Our favourite solutions are Solarwinds Offsite Backup for servers and Dropsuite for individual Microsoft 365 accounts, these allow us to store encrypted backups in the cloud, creating greater redundancy against local disaster and ransomware. We also offer this solution with a Local Speed Vault; a backup USB drive attached to your device that allows for faster data recovery.
Remote Server Monitoring
Servers are the hub of any network (whether they are physical boxes on your site or virtual environments in the cloud), they allow staff to share files, they handle security, managing policies and providing remote workers with connections, and given this importance any disruption to them will likely cause many staff to stop working. The good news is that servers have an array on tools within them to help prevent any problems, but these need to be monitored and acted upon if needed. In providing this type of proactive motoring we can head off many issues before they become a problem and perform maintenance when it wont affect users.
01223 834844
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IT Support & Network Cabling
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