Managed IT Services

Managed IT Services for Small, Medium businesses

The business world is evolving to take advantage of Cloud technologies to help support daily operations, whether that’s remote access to servers and programs, data storage and transfer, cost-effective access to complex and specialist systems such as CAD or accounting tools or effective communications.

​To ensure that you get the best from your Cloud solution it’s ideal to work with a Managed IT Services partner who can set up, install and manage your day-to-day IT systems, taking into account elements such as:

  • What software and systems need to be supported
  • Access control and security include remote working across multiple devices
  • Network set up to ensure optimal speeds
  • Cost management and scalability
  • Training and support
  • Updates, penetration testing and reporting

We recognise that all business’s need a tailored and unique approach, and we work in partnership with you to understand and support your specific IT needs.

Cloud-based systems for maximum IT functionality

iTEXS microsoft-365 Cambridge

Microsoft Business 365

Microsoft 365 (formerly Office 365) is a subscription-based service offering users access to the latest versions of the full Microsoft Business 365 Suite including:

  • MS Word
  • Excel
  • PowerPoint
  • Outlook
  • OneDrive
  • Sharepoint
  • MS Teams
  • Publisher

You can install the Apps on PCs, Macs, Android tablets, Android phones, iPad, and iPhone, and you’ll always have the most up-to-date version of the applications.

Exchange Email

Microsoft Exchange Email is a flexible, synchronised service that can be accessed from anywhere with an internet connection, giving you access to your email from multiple devices. Exchange also synchronises your calendar and contacts.

iTEXS IT Support in Cambridge

Managed Backup Solutions

At iTEXS we understand how important your data is to your business, so we take data backups very seriously. We offer a wide range of backup solutions that can be tailored to your business, from covering individual Microsoft 365 accounts to complete data sets and servers.

As part of this service, we offer backup monitoring and feedback to our clients. If your backup stops working, we will let you know and will start working on a solution. We also undertake a test and restore regime to make sure your backups are working and there is a working process to retrieve your data.

Our favourite solutions are Solarwinds Offsite Backup for servers, and Dropsuite for individual Microsoft 365 accounts, these allow us to store encrypted backups in the Cloud, creating greater redundancy against local disaster and ransomware.
We also offer this solution with a Local Speed Vault – a backup USB drive attached to your device that allows for faster data recovery.

Remote Server Monitoring

Servers are the hub of any network, whether on-site or virtual environments in the Cloud), giving your business flexible options to:

  • Share files and data
  • Store data
  • Host software
  • Manage security, access and policy information
  • Support VPNs for remote working

Given this importance, any disruption to your business servers could be extremely frustrating and costly.

The good news, however, is that servers have an array of tools within them to help prevent any problems, but these need to be monitored and acted upon if needed.

We offer a range of proactive monitoring and support services to ensure that your servers run optimally to support your business’s day-to-day operations.

iTEXS IT Support in Cambridge
iTEXS remote support

Get managed IT and network support you need to ensure your business runs as smoothly and efficiently as possible.

Contact us today by calling our friendly team on 01223 834844 to find out more about our services and approach, whatever your requirements.