01223 834844 / 01279 261262
IT Support Cambridge
01223 834844
01279 261262
You can purchase blocks of hours up front and use them as you need them without a contract.
You get the benefit of lower costs and less paper work, but still having access to the skills you need.
Pre-Paid
A fully outsourced service providing proactive management for all your IT and computer needs.
Your will have emergency cover and access to a team for planning and pro-
Care Plan
If you only need occasional non-
Ad Hoc also covers both remote or onsite work and all IT issues can still be addressed for you.
Ad Hoc
Support Contracts
Types of Support
For many solutions we do not need to visit your site; with remote access tools we can take control of your systems and make changes/repairs to the software and settings straight away.
It is fast, cost-
Remote support works for most operating systems and software packages, it is secure and all you need is access to the Internet.
Remote
If you are having new IT equipment supplied and installed, or your current system cannot connect for remote IT support, then an onsite visit is often needed.
When this is the case our engineers will visit you at the agreed time to do the work.
Also some clients just prefer a regular engineer visit every week or month so that routine issues can be addressed and managed.
On-Site
Sometimes repairs may be required that cannot be carried out on-
Workstations can also be brought into our office and left with us for repairs or upgrades.
You can then pick up your machine at a time that is convenient for you knowing that all the work has been done.
In-House
Using an IT Support company to look after your Computers is a very cost effective way to have all the skills available when you need them, but without having the all the overheads associated with full time staff. iTEXS provides flexible options that will fit your requirements and budgets, from occasional use (typically for home users) to Pre-