iTEXS FAQ’s

Yes, our company specialises in helping small businesses across various industries. We have over 150 clients in Cambridgeshire and surrounding areas, and we understand the unique challenges and requirements of small businesses and have tailored our services to address their specific needs. From start ups the established companies, each have their own unique requirements and iTEXS is experience to deliver the level of skills and service needed.

Not a problem. We can perform a comprehensive assessment of your existing IT infrastructure and provide recommendations based on your specific needs. Whether you require upgrades, optimisations, or integration of new technologies, we can help you make informed decisions to enhance your current setup.

Yes, we understand that small businesses often have budget constraints. Our IT services are designed to be cost-effective, providing you with the best value for your investment. We offer flexible pricing options and scalable solutions that can be tailored to fit within your budget.

Getting started is easy. Simply reach out to our team via phone, email, or our website’s contact form. We will schedule a consultation to discuss your specific IT needs and develop a tailored solution that meets the requirements of your small business.

Really simple – we can take care of all the changes, and where you have annual licenses we can migrate these over to us when those licenses are due for renewal.

At the start of your relationship they may have been the best fit for you, but as your business has changed and grown, so too will your needs. That means there could be a better provider for you, offering a more tailored and flexible solution that can scale and grow with you.

No problem! We have a range of prepaid options where you buy a bundle of hours and cash them in as you need, so if you don’t need the service, you are not paying for it.

There often doesn’t need to be any downtime, and if there is we make sure it is planned and that we use it to do several of those things you have always meant to do, for example tidying up the data cabinet. Either way, we’ll ensure minimum disruption to your business, and get you back up and running optimally as fast as possible.

Some may do that, but that is simply not the iTEXS way. We know you have existing investments that need to run their course and the business has to justify every investment it makes. We’ll work with you to incrementally update and upgrade your systems only when it is necessary.