Why do small businesses need IT services?

Small businesses often lack the resources and expertise to handle their IT needs internally. IT services provide small businesses with professional support, maintenance, and strategic guidance for their technology infrastructure, helping them improve productivity, security, and overall efficiency. iTEXS offers tailored, flexible and scalable solutions to ensure small businesses can benefit from a full service without breaking the bank.

There are many managed IT services out there. Does iTEXS have specific experience working with small businesses?

Yes, our company specialises in helping small businesses across various industries. We have over 150 clients in Cambridgeshire and surrounding areas, and we understand the unique challenges and requirements of small businesses and have tailored our services to address their specific needs. From start ups the established companies, each have their own unique requirements and iTEXS is experience to deliver the level of skills and service needed.

What if my small business already has some IT infrastructure in place?

Not a problem. We can perform a comprehensive assessment of your existing IT infrastructure and provide recommendations based on your specific needs. Whether you require upgrades, optimisations, or integration of new technologies, we can help you make informed decisions to enhance your current setup.

Are your IT services affordable for small businesses?

Yes, we understand that small businesses often have budget constraints. Our IT services are designed to be cost-effective, providing you with the best value for your investment. We offer flexible pricing options and scalable solutions that can be tailored to fit within your budget.

How do I get started with your IT services for my small business?

Getting started is easy. Simply reach out to our team via phone, email, or our website’s contact form. We will schedule a consultation to discuss your specific IT needs and develop a tailored solution that meets the requirements of your small business.

How easy is it to change IT companies?

Really simple – we can take care of all the changes, and where you have annual licenses we can migrate these over to us when those licenses are due for renewal.

I’ve been with the current provider for years – why would I change now?

At the start of your relationship they may have been the best fit for you, but as your business has changed and grown, so too will your needs. That means there could be a better provider for you, offering a more tailored and flexible solution that can scale and grow with you.

Paying every month for something we don’t use is not good business…

No problem! We have a range of prepaid options where you buy a bundle of hours and cash them in as you need, so if you don’t need the service, you are not paying for it.

I can’t afford the downtime to switch providers…

There often doesn’t need to be any downtime, and if there is we make sure it is planned and that we use it to do several of those things you have always meant to do, for example tidying up the data cabinet. Either way, we’ll ensure minimum disruption to your business, and get you back up and running optimally as fast as possible.

I’m sceptical and believe any new provider will just want to charge me loads to update everything…

Some may do that, but that is simply not the iTEXS way. We know you have existing investments that need to run their course and the business has to justify every investment it makes. We’ll work with you to incrementally update and upgrade your systems only when it is necessary.