01223 834844 / 01279 261262

Making IT Work For You

iTEXS

support@itexs.net

IT Support Cambridge

01223 834844

01279 261262

iTEXS

support@itexs.net

Click for Remote Support

You can purchase blocks of hours up front and use them as you need them without a contract.

You get the benefit of lower costs and less paper work, but still having access to the skills you need.

Pre-Paid

A fully outsourced service providing proactive management for all your IT and computer needs.

Your will have emergency cover and access to a team for planning and pro-active, seamless, onsite and remote support.

Care Plan

If you only need occasional non-urgent help then just use our services by the hour.

Ad Hoc also covers both remote or onsite work and all IT issues can still be addressed for you.

Ad Hoc

Support Contracts

Types of Support


For many solutions we do not need to visit your site; with remote access tools we can take control of your systems and make changes/repairs to the software and settings straight away.

It is fast, cost-effective and you can see exactly what we are doing in real time.

Remote support works for most operating systems and software packages, it is secure and all you need is access to the Internet.

Remote

If you are having new IT equipment supplied and installed, or your current system cannot connect for remote support, then an onsite visit is often needed.

When this is the case our engineers will visit you at the agreed time to do the work.

Also some clients just prefer a regular engineer visit every week or month so that routine issues can be addressed and managed.

On-Site

Sometimes repairs may be required that cannot be carried out on-site. In such cases we will bring these machines back to repair or upgrade in our workshop.

Workstations can also be brought into our office and left with us for repairs or upgrades.

You can then pick up your machine at a time that is convenient for you knowing that all the work has been done.

In-House

Pre-Paid IT Support ContractCare Plan IT Support ContractAd Hoc IT Support ContractOn-Site IT SupportIn-House IT SupportRemote IT SupportIT Support Cambridge

Using an IT Support company to look after your Computers is a cost effective way to have all the skills available when you need them, but without having the costs associated with full time staff. iTEXS provides flexible options that will fit your requirements and budgets, from occasional use (typically for home users) to Pre-paid and full contracted (typically for businesses). We can tailor a support package specifically for your businesses requirements, so please contact us for a chat without any obligation - 01223 834844.



IT Support